Refund & Returns Policy

At Monster Baits, we want you to be happy with your purchase. If there is an issue with your order, please contact us and we will do our best to help.

Damaged or Faulty Items

If your product arrives damaged, faulty, or is significantly different from what was ordered, please contact us within 7 days of receiving your order. We may ask for photos or other information to help us understand the issue.

If the item is confirmed to be faulty or damaged, we may offer a replacement or refund.

Change of Mind

We generally do not accept returns or refunds for change-of-mind purchases. Please make sure you select the correct colour, weight and quantity before completing your order.

Incorrect Items

If you receive the wrong item, please contact us within 7 days of delivery. We will work with you to arrange a replacement or another suitable solution.

Returns

If a return is approved, we will provide instructions on how to return the item. Items should be returned in their original condition.

Contact Us

If you have any questions about a refund or return, please contact Monster Baits through our website's contact page.

Monster Baits is a small business, and we appreciate your understanding and support.